Ikeja Electric says it has scaled up its metering programme to meet the expectations of its customers and further reduce the agitation against estimated billing.
A statement issued by Felix Ofulue, Head, Corporate Communications, of Ikeja Electric, said in the last few months the company had embarked on strategic steps aimed at repositioning the business and reinforcing its vision to be the provider of choice wherever energy is consumed.
Already, he said, Ikeja Electric has achieved significant strides in human capital development, which is critical to the repositioning programme.
“As part of the strategic initiative, the company also embarked on a re-engineering exercise focused on aligning the company’s structure with its operating model and optimizing human capital capacity for better efficiency,” the statement noted.
One of the key objectives of Ikeja Electric, Ofulue stated, is to create a high-performing organization, which satisfies the needs of all of our stakeholders, especially our customers, as we reposition for growth.
“We wish to assure all our customers that the organization has put in place processes to ensure excellent delivery of quality service to our customers in 2016 and beyond Ikeja Electric,” he added.