CPC to DisCos: No Pre-Paid Meters, No Billing

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Consumer Protection Council, CPC, has thrown its weight behind electricity consumers, insisting that those who have not been metered have the right to contest a bill presented to them. CPC Director General, Mrs. Dupe Atoki, stated this in Abuja yesterday during a press briefing to announce the programmes for the World Consumer Rights Day. While the international consumer movement has enlisted to focus on “Antibiotic Resistance”, the nation’s apex consumer protection agency is adopting the theme: “Consumer Beware! Antibiotic Resistance Can Kill.” As part of its efforts to address some of the electricity consumers’ concerns, Atoki stated that the Council, working with the Nigerian Electricity Regulatory Commission, NERC, had resolved to enforce the mandatory 60 days timeline to Electricity Distribution Companies, DisCos, to provide meters to consumers who have elected to procure such under the Credited Advance Payment for Metering Implementation, CAPMI, scheme. She added that on the expiration of the 60-day timeline, the DisCos would lose the right to bill or disconnect consumers’ electricity source. Apart from that, the CPC boss noted that electricity consumers who had not been metered also reserved the right to reject any bill presented to them.

Atoki said: “Consumers, who have not been metered have a right to contest a bill and opt to pay the last undisputed bill. “As a result, the Council will stand with consumers, who in line with NERC guidelines decided not to pay a disputed bill, including consumers under the CAPMI scheme who refuse to be bullied or disconnected after 60 days of not being provided with meters.”

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