The Nigerian Electricity Regulatory Commission (NERC) has decried the safety record of the Enugu Electricity Distribution Company (EEDC), describing the 14 deaths and five injuries it recorded in 2016 as worrisome.
The acting Chairman of NERC, Dr Anthony Akah, frowned at EEDC’s violation of its performance agreements, saying its flagrant violation/disregard of the commission’s directives on mass disconnection of communities and high incidences of high estimated billing were caused by poor metering of its customers.
He said that the Owerri office would help to ensure that electricity supply complaints and resolution were fastly handled. Opening of forum offices fell in the second stage in the commission’s redress making procedure. It handles unresolved complaints from the customers care unit of electricity distribution companies.
Source: All Africa