Make Official Complaint Rather Than Resort to Violence, NERC Tells Electricity Consumers

Nigerian-Electricity-Regulatory-Commission-NERC (1)

The Nigerian Electricity Regulatory Commission has appealed to customers who are yet to be metered despite paying in-advance for their prepaid meters, to properly lodge their complaints at the commission’s forum offices of customers complaints rather than vent their anger through violence on electricity workers.

The Commission made this known through it’s official website,as it went ahead to give details of its customer complaint offices located across the country.

“Electricity customers who have advanced money to the electricity distribution companies through the now wound down Credited Advance Payment for Metering Initiatives (CAPMI) are advised to make use of this complaint redress mechanism.

The Commission has advised electricity customers not to take laws into their hands by attacking staff of electricity distribution companies. They may wish to be guided not to resort to legal proceedings as the first option in seeking redress, but to explore the Commission’s redress mechanism to save litigation cost and time.”

1. Abakaliki Forum Office No. 3 Ezekuna Crescent, Off Nsugbe Street,

Abakaliki, Ebonyi State.

Telephone No: 09037808590
Email address:

2. Abuja Forum Office
No.14, Road 131, Gwarinpa, Abuja
Telephone No: 08146862225
Email address:

3. Awka Forum Office

Plot 80, Aroma Junction Layout,
Awka – Onitsha Express,
Opposite CBN, Awka, Anambra State.
Telephone: 09037808594
Email address:

4. Benin Forum Office
No. 34, Akpakpava Street, Benin City
Telephone No: 09037808592
Email address:

5. Eko Forum Office
No 61 Odunlami Street, Off Marina, Lagos Island
Telephone No: 08106807261
Email address:

6. Enugu Forum Office
No. 27 Ogui Road, Enugu, Enugu State.
Telephone No: 08146862230
Email address:

7. Gombe Forum Office
Government Layout GDP/2,
Along Ministry of Education Road,
Gombe, Gombe State.
Telephone: 08140440079
Email address:

8. Ikeja Forum Office
No. 199, Obafemi Awolowo Way
Alausa, Ikeja, Lagos.
Telephone No: 08106807298
Email address:

9. Ibadan Forum Office
Jibowu Street, Opposite Magara Police Station,
Iyaganku, G.R.A. Ibadan. Oyo State.
Telephone No: 08146862252
Email address:

10. Jigawa Forum Office
Dutse GRA,
Dutse, Jigawa State
Telephone: 07031704827
Email address:

11. Jos Forum Office
No. 5a Rayfield Road, Jos. Plateau State
Telephone No: 09037808597
Email address:

12. Kaduna Forum Office
No.22, Ahmadu Bello Way, Opposite NNDC Building, Kaduna, Kaduna State.
Telephone No: 08106807299
Email address:

13. Kano Forum Office
No.2, Miller Road, Bompai, Nassarawa G.R.A, Kano, Kano State.
Telephone No: 08146862222
Email address:

14. Katsina Forum Office
No. 7 Abuja Crescent,
Off Hassan Usman Katsina Road,
Katsina, Katsina State.
Telephone: 07031704821
Email address:

15. Port-Harcourt Forum Office
Vhelberg Imperial Hotel,
Plot 112 and 112A, Bank Anthony Avenue, Off Ordinance Road,
Port Harcourt, Rivers State
Telephone No: 08106807289
Email address:

16. Yola Forum Office
No. 5 Nguroje Street, Karewa Extention
Jimeta/Yola, Adamawa State
Telephone No: 09037808535
Email address:

17. Makurdi Forum Office
Hepzibah Plaza, Atom Kpera Road,
Opposite Makurdi International School,
Makurdi, Benue State
Telephone No: 09037808535
Email address:

18. Owerri Forum Office
No. 1 C.B Anyanwu Road, Housing Area B,
Exclusive Garden by Achike Udenwa
Estate Owerri, Imo State
Telephone No: 08062251350
Email address:

19. Owerri Forum Office
No. 1 C.B Anyanwu Road, Housing Area B,
Exclusive Garden by Achike Udenwa
Estate Owerri, Imo State
Telephone No: 08062251350
Email address:

Source: IWIN

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