Alhaji Sa’ad Abubakar, Marketing Manager, Bauchi Trading Zone of Jos Electricity Distribution Company (JEDC) on Sunday observed that most customers in the state were reluctant to install Prepayment Meters (PPM) in spite of its advantages.
Abubakar told News Agency of Nigeria (NAN) in Bauchi that some of the customers had the misconception that with PPM, they would spend more on electricity.
“Most customers do not have ideas of proper energy management. With PPM, one can determine his or her energy consumption by taking several measures to avoid waste.
“If accepted by all customers, the PPM will proffer solution to over 99 per cent of disagreement between Distribution Companies and customers because the major area of friction is always on billing,” he said.
He stated that plans were in the pipeline to ensure the metering of all customers by 2018, but added that people must embrace the PPM for the target to be achieved.
The manager lamented the poor attitude of customers in his zone towards settling their electricity bills, thereby making company to lose revenue.
According to him, out of about 19,000 customers in his zone, those settling their bills regularly are not up to 12,000.
He said this is aside from the loss being incurred by the company in recouping the cost of energy procured.
“The value of monthly energy received currently is about N255 million but the total average charged customers is N55 million.
“The company is making a huge sacrifice, as such customers should appreciate by settling their bills promptly because we need the fund to operate without hitches,” he pleaded.
Abubakar also said another of their major challenge was the menace of vandals, who had been targeting transformers to remove expensive parts, resulting in frequent power black-outs that had been source of friction between the Disco and customers.
He said some customers were also compounding the challenges through illegal tapping of electricity, thereby creating over-load on transformers that often resulted in the tripping of power supply.
He therefore appealed for the cooperation and understanding of customers, advising them to forward their complaints to the appropriate quarters, instead of compounding issues by being hostile to staff of the Distribution company.