As part of efforts to expand its payment platforms, the Enugu Electricity Distribution Company (EEDC) has engaged the services of collection agents, a conscious move aimed at complementing its existing payment channels, THISDAY reports.
In a statement signed by its Head of Communications, Emeka Eze, he said the move was necessary to minimise situations where some of the customers who do not have time to visit the EEDC cash office, bank or even use the online platforms, can now conveniently pay their bills through these agent locations within their neighbourhood.
“Currently, one of the agents, Capricorn Digital Limited, promoters of “Baxi Box” are already on ground collecting electricity bills on behalf of EEDC. Customers are therefore encouraged to feel free and pay their bills through these agents and also ensure that they obtain receipts (with EEDC logo) for every payment made. Immediately after payment is consummated, customers are expected to receive a SMS confirmation alert.”
Source: Energy Mix Report