Ikeja Electricity Distribution Company (IKEDC) in partnership with the Nigeria Inter-Bank Settlement Systems Plc (NIBSS), has created an online platform to facilitate secure, convenient and more efficient payment options for IKEDC post-paid customers, for both energy and non-energy related bills.
The effort is aimed at blocking revenue leakages as well as shore up income within the network.
According to the managing director of the company, Abiodun Ajifowobaje, the initiative represents another milestone for the company as it continues to enhance customer experience within its network.
“This upgrade of our electronic bill payment process has been designed to deliver a more convenient, efficient and seamless experience for customers whilst paying their IKEDC bills.
We urge all our esteemed customers to embrace the platform as we continue to work on ensuring enhanced power supply to our customers,” he said.
NIBSS is Nigeria’s Central Switch for Interconnectivity & Interoperability of payment schemes. This new payment process will ensure that post-paid customer accounts are credited promptly, avoiding unplanned service interruptions.
Explaining that the new payment channels have been developed for IKEDC post-paid customers, Ajifowobaje said the company was involved in ongoing plans aimed at providing more options for pre-paid customers.