Ikeja Electric has embarked on strategic steps to reposition its business and reinforce its vision to be the provider of choice.
In the last few months, the electricity distribution company has scaled up its metering programme to meet the expectations of its customers and further reduce the agitation on estimated billing.
It has also achieved significant strides in human capital development, which is critical to the repositioning programme, the Head, Corporate Communications, Felix Ofulue, said.
As part of the strategic initiative, the company also embarked on a re-engineering exercise focused on aligning the company’s structure with its operating model and optimising human capital capacity for better efficiency.
“One of the key objectives of Ikeja Electric is to create a high performing organisation, which satisfies the needs of all of our stakeholders, especially our customers, as we reposition for growth.
‘’We wish to assure all our customers that the organisation has put in place processes to ensure excellent delivery of quality service to our customers in 2016 and beyond,” he added