Kaduna Electric, Operators of Kaduna Electricity Distribution Company PLC has yesterday launched an E-payment platform for the benefit of the pre-paid customers of the Company. The online bills payment channel which is a partnership with a renowned payment solution provider, Buy Power Incorporated will enable the pre-paid customers of the company to obtain energy tokens from the comfort of their homes and offices.
Speaking during the ceremony the Managing Director/CEO of Kaduna Electric, Engr. Haruna Garba disclosed that the DISCO came up with the idea so as “to make bill payments by its customers easy, convenient and stress-free”.
According to him, the idea, conceptualized shortly after taking over the company three years ago, was aimed at relieving customers of the burden and inconveniences associated with always having to go to their service center to buy tokens.
He expressed optimism that the availability of the new online payment platform will open a new chapter in customers’ service and shut the door to meter bypass. “I believe the excuses of inability to recharge at odd hours or on work-free days thereby forcing some people to bypass their meter will now be a thing of the past”, he contended.
Earlier, in his remark, the Managing Director of Buy Power Incorporated, Mr. Benjamin Ufaruna assured both the management and customers of Kaduna Electric of the reliability and flexibility of the payment platform, stressing that the platform was created using modern ICT infrastructure that will accommodate heavy payment traffic.
“Our platform was developed after careful study of most of the challenges that characterized online payment platforms in the country, it is not cumbersome and we have eliminated complex repetitive steps to make it easy to understand and use”, he said.
He also revealed that in the first quarter of next year, Buy Power shall also introduce offline bills payment channels to further ensure efficient service delivery.